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Frequently Asked Questions
Just like in the aviation and travel industries, Greenjoy uses dynamic pricing. Always competitive, but not fixed.
The price automatically adjusts based on supply and demand, (weekly) conditions, and the season.
In general, Greenjoy offers some of the most competitive rates on the market for such spacious electric boats. Our rates range from 30 to 45 euros per hour (except on King’s Day). Want the absolute lowest rates? Then consider, for example, combining an early morningor late afternoon departure with booking 1 to 2 weeks in advance , and opt for more hours—such as 4 or more— and book outside of peak season.
To clearly see the differences, visit http://greenjoy.nl/book online and select different dates and start times to view the prices.
A partly cloudy Monday morning is a different story than a Sunday with 25 degrees. That means there will be days when anyone can go boating for a few tens per hour. On peak days, the rate will be significantly higher. In other words, by making certain hours a bit more expensive, we can actually make the other hours more affordable. We call this “making boat trips accessible to everyone.” This way (similar to buying low-budget airline tickets), we can operate as efficiently and cost-effectively as possible.
Have fun!
If no damage was found after you went boating and you acted with due care, we will process the security deposit refund the next day through our payment provider, MultiSafepay. The funds are transferred from us immediately, and depending on your bank’s processing time, the amount will be credited to your account within 1 to 3 business days for iDEAL (Wero) payments. (Weekends and holidays are not included in this count.) For credit card payments (5 euros extra), processing by your credit card company usually takes considerably longer.
Be sure to give us a call! If no one is waiting for you, that’s not a problem in itself, but the fees will still be deducted from your security deposit. You can also call while you’re going boating to ask if you can stay out longer (just make sure to call in time!). If possible, we’re happy to extend your rental time (at the same hourly rate).
But we don’t like it when people are late! So if there are people waiting, we’ll issue a fine. Because that’s just really inconvenient for them. We have to compensate them with time or money. So if you’re late, we’ll charge you (at least) 30 euros, plus another 30 euros for every half hour you’re late. We’ll deduct this from your security deposit. See also our terms and conditions.
But do us, yourself, and the other person a favor—just come back on time and make sure you’re back at our location five minutes before the end of the rental period.
TIP: If you’re going on a two-hour boat trip, make sure to turn back within an hour. That way, you’ll always be back on time.
No, unfortunately, we don’t have a space on the dock where we can store these items. So it’s a good idea to bring a small pillow or towel with you if you’re going to go boating for a while.
Although our electric boats are very stable and have a deep cockpit, it’s of course safer for the children to wear a life jacket. You can buy good-quality life jackets at any water sports store, or usually find inexpensive inflatable life jackets at HEMA. A solution that many renters use is to put on swim rings (“butterflies”). These are often already available.
You can find the locations and addresses of all our locations here
Note: Since the Greenjoy locations are on the water, the addresses listed are just a general indication of the spot by the water. Once you get there, you’ll see the boats right away.
It’s very simple. You use the website to choose when you want to go boating and for how long. You can book up to a year in advance—or even just minutes before departure! You can pay online for free using iDEAL (online banking). You can also pay by credit card, but additional fees will apply. You’ll then receive a booking confirmation with instructions. About 20 minutes before departure, you’ll get a text message with a link to the instructions and the activation code for the boat. So you can easily start the boat using your cell phone. Upon your return, make sure the boat is back in its spot five minutes before the end of the rental period, and check out just as easily via your cell phone. It’s that simple! If you’re still having trouble, you can always give us a call and we’ll be happy to help you.
You can rent an electric boat 7 days a week from 10:00 a.m. to 10:00 p.m. (In the early and late seasons, we close a little earlier in the evening.)