At Greenjoy, you can easily reschedule any Booking; however, there is a fee for this:

  1. You can reschedule your booking up to 48 hours in advance—just give us a call or send an email. We charge a 10-euro administrative fee for this, plus any additional cost associated with the new date.
  2. If you want to reschedule your booking right before departure for any reason (the weather, a sudden downpour, or a change in your plans), you can do so; however, we will retain 50% of the rental amount. (with a minimum of 50 euros); the remainder will be credited to your rental account. This credit can be redeemed until the end of the current season.
  3. In the event of severe weather (limited to very strong winds and/or thunderstorms), Greenjoy reserves the right to reschedule the Booking to another preferred date, starting at Code Orange in the relevant region (see also KNMI and warnings for the Utrecht and North Holland regions).
  4. If you wish to cancel the booking for a reason or within a timeframe other than those mentioned in the previous points, you may do so, but we will retain 50% of the rental amount (with a minimum of 50 euros), and the remainder will be converted into a rental credit. This credit can be redeemed until the end of the current season.

We have this policy because we want to offer competitive and reasonable prices; (last-minute) cancellations prevent us from renting out a boat (again), and we also perform preparatory work for each Booking.