At Greenjoy you can easily move any reservations, but there are costs involved:
- Up to 48 hours in advance you can simply move the booking, just call or email us. We charge 10 Euro administration costs and any additional price with the newly chosen date.
- If you want to change the reservation just before departure for whatever reason (weather, rain or your changing schedule), we can do so, but we will then keep 50% of the rent. (with a minimum of 50 Euro) the remaining then remains as rental credit.
- In the event of severe weather (only very strong winds and / or thunderstorms), Greenjoy reserves the right to move the reservation to another preferred date. From code orange in the region concerned (see also knmi and warnings in region Utrecht , North Holland )
- If you want to cancel the reservation for another reason or period than in previous points, you can do so, but we keep 50% of the rent (with a minimum of 50 Euro) and the remaining is converted into a rental credit.
We use this policy because we want to use sharp and sympathetic prices, (last minute) cancellations deprive us of the chance to rent a boat (again), and we also carry out preparation work per reservation.