What is the minimum rental period?
At most rental companies you have to rent at least one half day (four hours). We think that two hours are more than enough. Of course you can also rent for longer, the price per hour is often cheaper too.
Number of people on a boat
The boats of Greenjoy are very spacious! Because of the CE norms and safety, we maintain that you can sail on the boat with a maximum of 6 adults or 4 adults + 4 children. If you are in a different group size of 6 adults and 2 children, for example, calculate that the total [...]
Is sailing in a Greenjoy boat difficult? Do I need a boat license?
No, a sailing license is not necessary. Everyone over the age of 18 can rent a boat. It is also not difficult. You have a steering wheel to determine the course. A boat responds somewhat slower than a bicycle or car. Slowing down takes more time. The boats are all around equipped with a bumper. [...]
Different prices upon availability. What’s up with that?
Just like in the aviation and travel industry, Greenjoy works with dynamic prices. Always sharp but not fixed. The price automatically adjusts to supply and demand, the (weeks)circumstances and the season. In general Greenjoy has one of the most advantageous rates in the market for such large electric boats. Our rates vary from 20-45 euros [...]
I have to pay a deposit, when will I get it back?
If there is no damage detected after sailing and have you behaved as a good family man? We will then ensure that the deposit is transferred to your account within one week. We also deal with three working days of transaction time of the payment agency / 'payment provider' for regular IDEAL payments. In the [...]
What happens if I am back too late?
Call in any case! If no one is waiting for you then there is no problem in itself, but the costs are calculated via the deposit. You can also call while you are sailing to ask if you can continue sailing (call on time!). If possible, we would like to extend the duration (at the [...]
How does Greenjoy handle cancellations or moving the reservation?
At Greenjoy you can easily move any reservations, but there are costs involved: Up to 48 hours in advance you can simply move the booking, just call or email us. We charge 10 Euro administration costs and any additional price with the newly chosen date. If you want to change the reservation just before departure [...]
Are there pillows or life jackets on board?
No, unfortunately we do not have a space where we can store these things. Therefore it might be a good idea to bring a pillow or towel if you are going to sail a bit longer. Although the boats are very stable and spacious, for young children we recommend to use life jackets. You can [...]
What to do in case of damage?
If you take the turns calm and slow down on time, the chance of damage is really small.(also be cautious when reversing near the shore - the propeller is very fragile!). The boats do not sail fast, so the probability of real damage is not big. If it does happen - someone else can also [...]
Pay with your Mobile
With most smartphones you can now make mobile payments. Often you still need your random reader to pay. Fortunately, more and more banks are offering the possibility to make an IDEAL payment (dutch) via your mobile app from the bank. This is possible without the use of the random reader but with a simple pin [...]